We are here
for you
Connect with us any time, any way. Let our team serve you and contact us through your preferred communication channel.
How can we help you?
Setup guides
Follow these instructions to get started with your hardware and services.
Helpful Articles
Need quick answers? Here are some articles our customers find helpful.
Wi-Fi support
Your Wi-Fi got you down? Here are some tools to answer any service and modem related questions.
Email us
Prefer online support from our helpful humans? Email us your questions at ecare@altimatel.com for quick assistance.
Phone
Got any questions that need a helpful human's support? Call us at 1-866-810-7940 for quick assistance.
Feedback
Contact information for Altima Management Team or other authorities to escalate issues and concerns.