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If at any time you wish to seek additional support in resolving issues or addressing concerns towards Altima, please contact the CCTS.

CCTS is an independent agency whose mandate is to resolve consumer complaints about their telecom and TV services, as well as the complaints of small business customers concerning their telecom services, free of charge. If you have a complaint about your telephone, wireless, Internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-844-713-3010.

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