I forgot my home Wi-Fi network password

By default, your ZTE H268A Home Gateway features two preconfigured home Wi-FiTM networks (one uses 2.4GHz frequency and the other uses 5GHz).

Your home Wi-Fi network name (WLAN SSID) and password (WLAN Security) for each network are printed on a sticker located on the back of your home gateway.

If you have customized your secure home Wi-Fi network name and password and cannot remember the password, complete these steps while using a wired Internet connection:

  1. Launch your Web browser. From your taskbar, select File and then Open.
    NOTE: If your browser taskbar is not displayed, press Alt on your keyboard.
  2. Enter and press Enter (Return on Mac). The Log In screen is displayed.
  3. To log in, type the following information:
    • Username: User
    • Password: ZTEUser2016
  4. Click Login. The Home screen is displayed.
  5. Click WLAN Setting. The WLAN Basic page is displayed.
  6. Select WLAN SSID Configuration, then locate and click on your active Wi-Fi networks.
    NOTE: You can easily identify your active Wi-Fi networks by looking for the On. radio buttons displayed next to them.
  7. Locate the WPA Passphrase field. Your Wi-Fi network password is displayed.

Your home Wi-Fi network password is recovered.